Effective Date: April 14, 2025
WKNO is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, receive emails from us, or engage with our SMS/MMS communications.
1. Information We Collect
We may collect the following types of information:
- Personal Information: You may provide personal information such as your name, email address, phone number, or payment information when subscribing to newsletters, making donations, registering for events, or signing up for text alerts.
- Mobile Information: If you opt in to receive SMS/MMS messages from us, we collect your mobile number and messaging preferences.
- Non-Personal Information: We automatically collect device/browser information and analytics data to improve website performance and content.
2. How We Use Your Information
Your information may be used to:
- Send newsletters and announcements via Constant Contact
- Communicate with you about donations, events, or programming
- Send informational or alert-based SMS/MMS messages
- Analyze trends and site performance
- Maintain internal records and meet legal obligations
We do not sell, rent, or share your personal information with third parties for marketing or promotional purposes.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. This excludes text messaging originator opt-in data and consent, which will not be shared with any third parties.
3. Email Communications
We use Constant Contact to manage our email and newsletter subscriptions. You can unsubscribe anytime by clicking the "unsubscribe" link at the bottom of any email or by contacting us directly.
4. SMS/MMS Communications
By opting into WKNO text messaging services, you agree to receive informational messages from WKNO regarding programming, events, and station updates.
- Message frequency may vary.
- Message and data rates may apply.
- To opt out, text STOP at any time.
- For support, call (901) 458-2521 or email wknopi@wkno.org.
5. Cookies and Tracking
Our website uses cookies and similar technologies for analytics and to enhance user experience. You may disable cookies through your browser settings.
6. Third-Party Tools
We may use third-party services (such as Google Analytics or donation processors) to help us operate wkno.org. These providers are not permitted to use your information for their own purposes.
7. Links to Other Websites
WKNO.org may include links to external websites. WKNO is not responsible for the privacy practices or content of those sites.
8. Children’s Privacy
WKNO does not knowingly collect personal information from children under 13. If we learn that we have done so, we will delete the information.
9. Data Security
We maintain reasonable security procedures to protect your information. However, no method of transmission or storage is completely secure.
10. Changes to This Policy
We may update this policy as needed. Updates will be posted here with a revised effective date.
11. Contact Us
If you have questions or concerns about this Privacy Policy or your data, please contact us at:
WKNO
7151 Cherry Farms Road
Cordova, TN 38016
Phone: (901) 458-2521
Email: wknopi@wkno.org